By Cheri Ruskus    

 

“Spoken words leave impressions. Printed words leave tracks.” - Napoleon Hill

 

How confident are you in your product or service?

 

Are you confident enough to put a guarantee in writing?

 

Are you willing to give money back to a customer or client if they are not happy?

 

Even if the product or service has completely been consumed and used?

 

If your product or service was just not a good fit are you willing to have that customer walk away still feeling good about your company in some shape or form?

 

This topic came up for discussion during a recent Victory Circles Facilitator Training.  As with many topics that surround the ongoing growth of a business, this topic simply had not been thought about before.  What it came down to, were we willing to put our money where our mouth was when it came to the value that we provided to our members.

 

In asking ourselves if we were confident enough to offer a 100% guarantee - The answer was a resounding YES!  You see…we want to be a change agent in the world of creating support and innovation for women entrepreneurs. There are a lot of self-help gurus out there these day’s that claim to offer the world on a platter for a substantial fee.  While they line their pockets and brag of huge revenue for themselves – many a person is left with little more than when they started.  This is never what we want a member of the Victory Circles to walk away feeling or thinking.  We want to leave a trail of successful women who have been given new food for thought that can be quantified in results.

 

At the Victory Circles, a monthly membership can be as low as $1.00 per day for our Virtual Circle Program.  We know that a full 90 days is what is required to get the full benefits of the Victory Circles membership experience.  So we are willing to give a guarantee, simple as this…”If after 90 days (three full months) as a member of the Victory Circles – having attended the meetings and done the requested monthly ‘homework’, you have not seen a significant shift in yourself or your business you will be given a 100% money back guarantee.”

 

Did you know that the first money back guarantee was created as a major sales agent for the early U.S. mail order Pioneers.  Guess who was the first person credited with offering it in 1774?  It was that man of impeccable character, Benjamin Franklin.  But even Mr. Franklin knew that he had to build his credibility for his catalog of academic and scientific books.  He was not such a household name to everyone across the U.S. back in those early days.  He got his business rolling by putting in print these words “Those person’s who live remote, by sending their orders and money to B. Franklin may depend on the same justice as if present.”

 

Again, I ask you how confident are you in the value you provide?  Are you willing to put it in writing?  I am proud to say that we are!